We Build Serious Growth for eCommerce Brands
We are a full-service ecommerce agency helping UK brands scale faster, combining expert development, ROI-driven digital marketing, and hands-on support under one roof. We take full accountability for your results, so you can focus on running your business.
Digital Marketing
Website Development
eCommerce Support
An eCommerce Agency for Real Results
Since 2011, 5MS has been a trusted UK ecommerce agency for growth-driven brands. We combine technical expertise, commercial strategy and hands-on digital marketing to deliver results that actually move the needle.
- Increase Sales
- Grow Traffic
- Increase Brand Awareness
- Improve Customer Value
- Rocket Conversion Rates
- Lower Customer Acquisition Cost
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Repeat Business
Helping You Succeed Through Creative & Digital Services
eCommerce UI & UX Design
eCommerce Brand Strategy
eCommerce Web Development
PPC
SEO
Digital Marketing
Our Recently Completed Projects
Increasing eCommerce Sales By 132%
- 360 Digital Marketing
- Magento Development
eCommerce SEO Optimisation
- SEO
- Web Design
Global eCommerce Growth & Automation
- Branding
- Magento Development
Shaping the Path to Your eCommerce growth
Discovery & Research
Strategic Roadmap
Execution & Delivery
Full Reporting
See How 5MS Turns UK eCommerce Brands Into Revenue Machines
Here’s Why Brands Trust Our Expertise
Other ecommerce agencies hand you a website and disappear. We embed ourselves in your business, take ownership of your commercial performance, and don't stop until the numbers move. Our team is friendly, approachable and highly skilled. No client ever feels unimportant or forgotten.
300+ Happy Customers
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Highly Experienced Team Members
What Our Customers Say About Us
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Average
customer review
Ultimate Nutrition
Peter Campbell
Jo Young
Our Customers
Consistently Rate Us Highly
Clutch
4.7 Average
5.0 Average
Have Questions on Your Mind? Get the Answers Now
01. What services does 5MS offer as a full-service ecommerce agency?
5MS is a full-service ecommerce agency delivering everything product-based businesses need to grow online. Our services cover ecommerce website design and development across Magento, Shopify, BigCommerce and WooCommerce, through to full-scale digital marketing including SEO, PPC, social media, affiliate marketing and marketplace management.
02. How does 5MS approach a new ecommerce project?
Every ecommerce project at 5MS starts with discovery - understanding your market, your customers and your commercial goals. We use an agile approach throughout, meaning rapid starts, flexible scopes and faster delivery. Every client gets a dedicated account manager, so you always have one person who knows your business inside out. You only pay for the work you need, with full visibility at every stage.
03. What ecommerce industries does 5MS specialise in?
5MS works with ecommerce and digital businesses across all industries - both B2B and B2C. From fashion, home & garden and automotive through to health, insurance and professional services, if you trade online, we know how to grow it.
04. Do you work with new ecommerce businesses or only established brands?
5MS works with both early-stage and established ecommerce businesses — from ambitious brands just finding their feet online to multi-million pound operations looking to scale. We're not the right fit for every startup, but if you're serious about growing your ecommerce presence, we're always happy to have that conversation.
05. Do you offer custom ecommerce website development?
Yes. Every ecommerce website we build is custom designed and developed around your brand, your customers and your commercial goals. We don't use off-the-shelf templates - whether you're on Magento, Shopify, BigCommerce or WooCommerce, everything is built to perform, convert and scale
06. What is your pricing model or cost structure of your ecommerce agency?
5MS works on a Hybrid Retainer model - giving you the stability and priority access of a traditional retainer, without paying for hours you don't use. It's the best of both worlds: a committed ecommerce agency partnership with the flexibility to scale up or down as your business needs change.
07. Do you offer ongoing ecommerce support after launch?
Ecommerce support is one of our core services. Whether your store needs technical maintenance, performance improvements or a complete digital marketing overhaul, we specialise in taking underperforming ecommerce websites and turning them into revenue-generating assets. If your current site isn't delivering results, we should talk.
08. How easy is it to switch to 5MS from my current ecommerce agency?
Switching ecommerce agency is easier than you think. We've developed a seamless handoff process that takes care of everything - from accessing your existing platforms and accounts to getting fully up to speed with your business before we lift a finger. Most clients are surprised by how painless the transition is.
Fast Project Turnaround
Need a new ecommerce website fast? We deliver without cutting corners. Most ecommerce builds completed in as little as 4 weeks - from brief to launch.
Ongoing Technical Support
If your eCommerce website has come to a slow or decline then speak to us today, let's get it moving!
360 Full-Service Ecommerce Marketing
We deliver full-scale ecommerce marketing that powers measurable ROI.
Meet Our Experienced Team
Tom Horton
Victoria Laubertova
Matt Maiden
Prestige Awards
Investors In People
The Times
Innovation for Business Growth
We've been growing ecommerce businesses for over 15 years, and our track record speaks for itself. 200+ years of combined experience, industry recognition, and a team that genuinely invests in getting better.
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Years In Business
Always Happy to Hear from You
Starting a project or looking to take your company's digital journey to the next level? We want to hear from you.
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