Industry:
Automotive / Global Franchise
Category:
Magento Development
Date:
25 February, 2026
Location:
Global
£118M Revenue. 14,100+ Automated Orders. One ERP Integration.
How 5MS – a UK ERP integration agency and Magento development company – transformed a global automotive franchise’s ordering operations and delivered ROI from day one.
What does an ERP integration agency do? (5MS in action)
An ERP integration agency connects your eCommerce platform, marketplaces, and internal systems into one unified, automated ecosystem. Here’s what 5MS delivered for a global automotive franchise with 450+ locations:
- Built a Magento ordering portal integrated directly with the client’s ERP
- Connected eBay and Amazon marketplace channels to the same system
- Replaced manual spreadsheet ordering with fully automated fulfilment
- Delivered real-time inventory and financial visibility across all channels
Outcome: 14,100+ automated orders and £118M in revenue supported
The challenge:
Manual ordering was holding a global franchise back
Our client – a global automotive franchise with over 450 locations across multiple markets – faced a problem common to fast-scaling franchise businesses: their internal systems had not kept pace with their growth. Before engaging 5MS as their ERP integration agency, the entire franchisee ordering process ran on spreadsheets and phone calls.
This created a cascade of operational problems:
- slow and error-prone fulfilment,
- no centralised visibility of inventory or financials,
- disconnected marketplace sales channels,
- and growing multilingual complexity as the business expanded internationally.
A scalable, integrated digital infrastructure was urgently needed.
Challenges identified before ERP integration:
- Franchisee ordering managed entirely by spreadsheets and phone calls
- Slow fulfilment with a high risk of human error at every step
- No real-time inventory or financial visibility across 450+ locations
- eBay and Amazon orders unconnected from core business systems
- No centralised platform to support international and multilingual expansion
A fully integrated Magento & ERP ecosystem
5MS designed and delivered a fully integrated digital ordering ecosystem - operating as both ERP integration agency and Magento development company - connecting every part of the franchise's commercial operation into a single, automated platform.
What 5MS built
1. Central Magento ordering portal + ERP integration
Franchisees across all 450+ locations place orders through a dedicated Magento portal connected directly to the ERP. Spreadsheets and phone calls were eliminated, replaced by a fast, accurate, self-serve system with real-time order tracking.
3. Real-time inventory & financial visibility
Unified systems now provide live visibility of stock levels and financials across all channels and franchise locations. Data flows automatically through the ERP integration – no manual input, no delays, no discrepancies.
2. eBay & Amazon marketplace integration
As a specialist Magento development company, 5MS connected eBay and Amazon sales channels directly into Magento and the ERP – so marketplace orders sync automatically, dramatically simplifying daily reconciliation and management.
4. New product launch website
Alongside the ordering portal, 5MS built a dedicated product launch website – giving the franchise a professional, scalable digital presence for new product introductions across all markets.
The Results
ROI from day one
Working with a specialist ERP integration agency delivered immediate, measurable commercial impact. The platform began processing automated orders from the moment it launched – replacing an entirely manual operation and delivering a clear return on investment within the first trading period.
£118M Revenue supported by the platform
14,100+ Automated orders processed
450+ Franchisees on the platform
Day 1 ROI achieved from launch
Key benefits of ERP integration with 5MS
Choosing the right ERP integration agency delivers benefits that compound over time. Here’s what the Magento ERP integration unlocked for our automotive franchise client:
✓Faster, more accurate order fulfilment across all locations
✓Eliminated manual data entry and human error entirely
✓Real-time stock visibility across 450+ franchise locations
✓Automated reconciliation of eBay and Amazon orders
✓Scalable platform ready for further international expansion
✓Multilingual capability built into the core architecture
✓Ongoing Magento development and continuous optimisation
✓Digital foundation ready for a future national support portal
Why 5MS
A UK ERP integration agency & Magento development partner
5MS is a UK-based ERP integration agency and Magento development company with proven experience delivering complex eCommerce and systems integration for franchise businesses, B2B distributors, and multi-channel retailers across the UK and internationally.
Why choose 5MS as your ERP integration agency?
- End-to-end delivery: strategy, build, ERP integration, and ongoing Magento support
- Magento development company expertise built into every integration project
- eBay, Amazon, and multi-marketplace integrations as standard
- Specialist experience with franchise and multi-location commerce
- Proven results – clients see measurable ROI from day one
- UK-based team with international delivery capability
Ready to integrate your ERP and automate your operations?
5MS is a specialist ERP integration agency and Magento development company. We help UK businesses connect their systems, automate their operations, and scale with confidence.
→ Book a free discovery call with our ERP integration team