5MS is a UK based Magento agency helping ambitious brands across Bristol and the South West build faster stores, grow revenue and stay secure. One certified team for development, support, SEO and growth, since 2011.
A Magento agency in Bristol is a specialist eCommerce partner that builds, supports, optimises and grows online stores on Magento and Adobe Commerce. Since 2011, 5MS has done exactly that, helping brands across Bristol and the South West drive growth, increase conversions and improve customer experience with end-to-end Magento solutions.
Choosing the right platform matters, but finding a partner you can rely on for the long term matters just as much. Some agencies put profit ahead of the relationship. We do the opposite, focusing on trust, transparency and a real commitment to your success. Learn more about the platform we specialise in, Adobe Commerce (Magento).
About 5MS
More than a Magento agency
5MS is a full-service eCommerce agency and official Adobe Solutions Partner, founded in 2011. Our UK based team of certified Magento developers, project managers and marketers brings over 200 years of combined eCommerce experience to every project. We are not a reseller or a middleman. The people who scope your work are the people who deliver it.
We work across Magento and Adobe Commerce, and also Shopify, BigCommerce and WooCommerce, so our advice is about what is right for your business, not what is easiest for us. From design and development through to support, hosting, security, SEO and growth, you get everything under one roof and one accountable team.
Full-service, one roofDesign, build, support, hosting, security, SEO and growth, all in-house.
Certified and UK basedOfficial Adobe Solutions Partner with certified Magento developers.
Platform-agnostic adviceMagento, Adobe Commerce, Shopify, BigCommerce and WooCommerce.
Revenue-first thinkingMeasured on the results we deliver, not billable hours.
Why choose 5MS as your Magento agency in Bristol
We do more than build websites. We build strategies that drive growth, with the best possible customer experience.
Certified developers
UK based developers delivering high-quality builds and ongoing support.
Support with SLAs
Tailored support packages for any size of business, with clear response times.
Agile development
Faster delivery and continuous improvement for your Magento store.
SEO and UX focus
Search-optimised, user-friendly stores that drive traffic and conversions.
Lightning-fast speed
Performance tuned for experience, conversions and search rankings.
Long-term partners
We value trust and build lasting partnerships focused on growth.
Transparent comms
No hidden fees or surprises, just clear, honest communication throughout.
Rapid turnaround
Our ticket system means quick responses and fast resolution of issues.
Future-proof code
Every line built to Magento standards, keeping your store ready for the future.
Proactive security
The latest security patches applied promptly to keep your store safe.
No mystery, no jargon and no long lock-in. Here is how a partnership with 5MS usually runs.
1
Discover
We get to know your store, goals and customers, and where the quick wins are.
2
Plan
You get a clear, prioritised roadmap, so you always know what we are doing and why.
3
Build
We work in agile sprints, stabilising anything at risk, then improving speed and conversions.
4
Grow
With the foundations solid, we keep improving your store as a long-term partner.
Beyond the basics
What makes us different from other Bristol agencies
01
Data-driven results
We use analytics and reporting to continuously monitor your store and optimise it for conversions.
02
Tailored strategies
Every business is unique, so we create bespoke Magento solutions that align with your goals.
03
Industry expertise
We have delivered for businesses across fashion, electronics, home improvement, beverages and more.
More time for growthWe handle the back-end so you can focus on scaling, not maintenance.
Lower costs, higher returnsBetter performance and conversions, with clear, manageable costs.
Strong securityLatest patches applied promptly to protect your site and customer data.
Satisfied customersSeamless experiences that keep visitors engaged and drive loyalty.
Trustworthy serviceOver a decade of transparency, with your data in safe hands.
Optimised performanceFast, efficient sites that boost satisfaction and brand presence.
Local to you
Working with Bristol and the South West
Bristol is one of the UK's leading tech and creative cities, and we love working with its ambitious brands. We support retailers and B2B businesses across Bristol, from Clifton and the Harbourside out to Bedminster, Redland, Bishopston and Filton, and right across the region including Bath, Portishead, Clevedon and Weston-super-Mare.
Being UK based means real conversations in your timezone and a team that has built and supported Magento stores since 2011, not tickets lost to an overseas queue. Wherever you are around Bristol, you get a Magento partner who picks up the phone.
This company was one of the best we ever dealt with.
Neil ChadwickDirector, Prestige Radiators Ltd“
They've taken the time to understand our unique business model to ensure what they deliver hits the mark.
Cheri-Ann WardHead of Customer Services, Autosmart“
We've been able to develop a good working relationship.
Owen WiltshireWebsite & Systems Administrator, Cave Direct
Questions
Frequently asked questions
What does a Magento agency in Bristol do?
A Magento agency in Bristol builds, supports, optimises and grows online stores on Magento and Adobe Commerce. At 5MS this covers development and design, 24/7 support, SEO, hosting, security and migration, all from one UK based team, for businesses across Bristol and the South West.
How much does it cost to support and maintain a Magento 2 store?
It depends on your store's size and how much support you need, which is why our pricing is flexible. Rather than a rigid monthly fee, you pay for the hours you use, with no hidden costs, and you can scale up or down over time. For current figures, download our price guide or get in touch for a tailored quote.
Can you take over a Magento store you did not build?
Yes, this is one of the most common reasons brands come to us. We review how your store is built, arrange a smooth handover, stabilise anything at risk and put a flexible support plan in place, with migration from your current provider guaranteed.
Do you work with Magento Open Source and Adobe Commerce?
Yes. We develop and support both Magento Open Source and Adobe Commerce, including Adobe Commerce Cloud, and can advise on the right edition for your business.
How fast will my Magento store load?
We optimise for ultra-fast performance, targeting load times under two seconds, which improves both user experience and search rankings.
Is there a long contract or lock-in?
No. Support runs on flexible terms with no long lock-in, so you can scale your hours up or down as your workload and priorities change.
Do you only work with businesses in Bristol?
No. We work with brands across Bristol, the South West and the whole of the UK, including Bath, Portishead, Clevedon and Weston-super-Mare. Being UK based means support in your timezone with no offshore handoffs.
Let's build your Magento success, together
Contact 5MS today and find out how we build, optimise and support your Magento store for long-term success.
