Official Adobe Solutions Partner
MAGENTO AGENCY LONDON
Your Magento agency in London.
5MS is an official Adobe Solutions Partner and a Magento agency serving the London area. With a UK-based team of certified Magento developers, project managers and marketing managers, we are a full-service Magento support agency that turns visitors into customers.
Adobe Solutions Partner
Certified Magento Developers
Magento since 2011
UK-based full-service team
EXPERT MAGENTO SOLUTIONS FROM 5MS
Magento agency in London, built to win you customers.
A Magento agency in London is your partner for building, supporting and growing a Magento store that actually converts. Since 2011, 5MS has helped brands grow online as specialists in Magento development, support and optimisation, delivering end-to-end solutions that drive business growth, boost conversions and turn browsers into loyal customers.
Looking for a Magento agency in London that understands your business and delivers real results? We provide end-to-end Magento solutions that improve customer experiences, lift conversion rates and drive sustainable growth, not just a site launch and a goodbye.
Choosing the right platform is only half the job. The other half is finding a provider you can rely on for the long term. That is where we stand apart: partnerships built on trust, transparency and a genuine commitment to your success.
HOW WE WORK
From first call to measurable growth.
A clear, four-step way of working that keeps you informed at every stage, whether you are launching a new Magento store in London or improving an existing one.
01
Discover
We learn your business, your customers and your commercial goals, then audit your current Magento store for quick wins.
02
Plan
We agree a tailored roadmap and the right support model, with transparent costs and clear timescales upfront.
03
Build & optimise
Our certified UK developers build, migrate or refine your store, focused on speed, SEO and conversions.
04
Grow
We monitor performance, apply patches, and use data to keep lifting results long after launch.
WHY PICK 5MS
Why choose 5MS as your Magento agency in London?
We do not just build websites and move on, we build businesses. Our expertise in Magento 2 development, Magento support and digital marketing lets us deliver comprehensive, tailored solutions to businesses across every industry.
Certified Magento developers
Our UK-based developers deliver high-quality development and ongoing support, so your store is always in expert hands.
Personalised support with SLA
Tailored support packages that fit businesses of any size, giving you exactly what you need, when you need it.
Agile development
An agile approach means faster delivery and continuous improvement for your Magento store.
SEO & user-friendly focus
We are experts at building SEO-optimised, user-friendly stores that drive traffic and conversions.
Lightning-fast load times
We optimise your site for ultra-fast performance, improving user experience and search rankings alike.
Long-term relationships
We value trust and build lasting partnerships focused on consistent, compounding growth.
Transparent communication
No hidden fees or surprises, just clear, honest communication throughout the entire project.
Rapid turnaround
Our ticket system ensures quick responses and resolution to any issue, keeping your business running smoothly.
Proactive security
We apply the latest security patches the moment they land, keeping your store safe from emerging threats.
WHAT OUR CLIENTS SAY
Trusted by brands across the UK.
Genuine words from clients we have worked with as their Magento agency and long-term growth partner.
"They've taken the time to understand our unique business model to ensure what they deliver hits the mark."
CW
Cheri-Ann Ward
Head of Customer Services, Autosmart
Google"5MS were a breath of fresh air for my business, I just wish I had found them sooner."
JH
Julie Hayward
Director, Cavaletti Collection Ltd
Google"5MS have always been very transparent about timescales."
PC
Peter Campbell
Sales & Marketing Director, iACS
Google
OUR MAGENTO SERVICES
Our full range of Magento services.
As a full-service Magento agency in London, 5MS provides a comprehensive range of services designed to meet the evolving needs of modern eCommerce businesses.
Magento development & design
Your website is the face of your business. Our Magento developers work with your team to build a visually stunning, high-performing store that reflects your brand.
- Custom Magento themes
- Mobile-first design
- Magento 2 migration
- Magento plugin & module development
Magento support & maintenance
Ongoing support is crucial for any Magento store. We offer round-the-clock Magento support services to keep your site running smoothly.
- Emergency fixes and urgent security patches
- Proactive performance optimisation
- Magento version upgrades
Magento SEO services
Maximise your online visibility with our Magento SEO services, so your products and pages rank higher on Google and beyond.
- Technical SEO audits
- On-page SEO for products, categories & content
- Magento speed optimisation, loading in under two seconds
Magento hosting & security
With 24/7 monitoring, proactive security updates and reliable hosting, you can rest assured your Magento site is safe with us.
- Managed hosting, fast, reliable and secure
- Security audits & patches
- Disaster recovery after any outage or breach
SUPPORT THAT FLEXES
Magento support, on your terms.
Our Magento support works as a flexible retainer: you pay for the hours you need and scale them up or down as your business changes. For exact rates and what each level includes, download our price guide.
Pay for the hours you need
A retainer sized to how much you use.
- Only pay for the hours you actually use
- Fixes, tweaks and one-off jobs
- Clear scope agreed before any work
Most popular
Flexible retainer
A set block of hours each month.
- Priority response, SLA-backed
- Mix of support and improvements
- Scale your hours up or down
Managed partnership
We run the store, you run the business.
- Proactive monitoring & patching
- Ongoing SEO & conversion work
- Regular reporting & reviews
Guaranteed migration from your current provider. Switch with confidence.
Moving from another Magento agency? We guarantee a smooth migration, with no disruption to your store or your customers.
WHAT SETS US APART
More than other London Magento agencies.
We do not stop at the basics. We believe in long-term partnerships that help our clients scale and grow. Here is what sets us apart.
Data-driven results
We use analytics and reporting tools to continuously monitor your store's performance and optimise it for conversions.
Tailored strategies
Every business is unique, so we create bespoke Magento solutions that align tightly with your goals.
Industry expertise
We have delivered projects across sectors from fashion and electronics to home improvement and beverages.
THE ADDED BENEFITS
The added benefits of choosing 5MS.
Less maintenance, more growth
With our Magento experts handling your back-end, you can focus on growing your business instead of worrying about upkeep.
Lower costs, higher returns
We optimise your store for better performance and conversions, all while keeping development costs transparent and manageable.
Strong security, no cyberthreats
Our team proactively monitors and applies the latest security patches so your website and customer data stay safe.
Satisfied customers, increased sales
We create seamless experiences that keep visitors engaged and coming back, turning them into loyal, repeat customers.
Trustworthy service, secure data
With over a decade of experience, we have built a reputation for transparency and professionalism. Your data is always safe with us.
Optimised performance, stronger brand
Fast, efficient websites build satisfaction and recognition. We keep your Magento store performing at its best.
FAQ
Magento agency London, answered.
How much does it cost to support and maintain my Magento 2 website?
Maintaining your Magento 2 store is essential to keep it secure, fast and performing at its best. At 5MS, support works as a flexible retainer where you pay for the hours you need, with packages to suit businesses of every size. Pricing stays transparent with no hidden costs. Download our price guide for current rates, or get in touch for a tailored quote.
What happens if I don't use all of my support hours?
It depends on the support package you choose. We structure plans around the level of cover you actually need, and we are clear from the start about how hours are tracked and what happens to any time you do not use. If you are unsure which package fits, get in touch and we will explain exactly how it works before you commit, no surprises.
Can you help me get the most out of Magento?
Yes. Getting the most out of Magento is exactly what we do. Beyond keeping your store secure and fast, we optimise performance, improve SEO and the on-site experience, advise on new features and integrations, and use analytics to find the changes that lift conversions. Think of us as a long-term growth partner, not just a maintenance team.
Do you work with businesses in London?
Yes. We are a UK Magento agency serving the London area and brands across the country. Our UK-based team works with clients remotely and on-site as needed, giving London businesses a full-service Magento partner of developers, project managers and marketing managers, without compromise.
Are you a certified Magento agency?
Yes. 5MS is an official Adobe Solutions Partner with UK-based, certified Magento developers. We have worked with Magento since 2011, so you are getting a team with deep, proven experience across Magento development, support and optimisation.
Can you migrate our store or take over from another agency?
Yes, and we guarantee a smooth migration from your current Magento provider. We take over cleanly, keep what is working and put right what is not, with no disruption to your store or your customers.
Do you offer flexible retainers or pay-as-you-go support?
Our support works as a flexible retainer where you pay for the hours you need, whether that is occasional fixes and one-off jobs or a set block of hours each month with priority, SLA-backed response. You can scale up or down as your needs change, and if you would rather we handle everything, our fully managed partnership covers support, security, SEO and ongoing improvements. Download our price guide for current rates.
Am I tied into a long contract?
No. We earn our place month to month. Our support is built to flex around your business, so you can move between pay as you go, a retainer and a managed partnership as things change. We would rather keep you because the work speaks for itself than lock you into a contract you cannot leave.
How long does a Magento project take?
It depends on the scope. A focused improvement or a migration can take a few weeks, while a full new build or replatform takes longer. After our initial discovery and audit, we give you a clear roadmap with realistic timescales upfront, and our clients consistently tell us we are transparent about timing from the start.
Will I get regular reports on my store's performance?
Yes. We use analytics and reporting tools to track speed, traffic, conversions and the health of your store, and we share regular updates so you can see exactly what your investment is delivering. On managed partnerships this includes scheduled reviews where we agree the next set of priorities together.
Do you work with Adobe Commerce as well as Magento Open Source?
Yes. As an official Adobe Solutions Partner, we work across Magento Open Source and Adobe Commerce. Whether you are on Magento 2 today, planning a migration, or weighing up Adobe Commerce, our certified developers can advise on the right platform and version for your business and budget.
LET'S BUILD SOMETHING GREAT
Your London Magento agency awaits.
Contact 5MS today and find out how we build, optimise and support your Magento store for long-term success.
5MS | 2 Newton Court, Westrand, Pendeford Business Park, Wolverhampton, West Midlands, WV9 5HB | [email protected]