5MS is a UK based Magento agency helping ambitious brands across York and Yorkshire build faster stores, grow revenue and stay secure. One certified team for development, support, SEO and growth, since 2011.
Adobe Solutions PartnerCertified UK developersTrusted since 201198% client retention24/7 supportAdobe Solutions PartnerCertified UK developersTrusted since 201198% client retention24/7 support
Skilled Magento solutions by 5MS
Your growth-focused Magento agency in York
A Magento agency in York is a specialist eCommerce partner that builds, supports, optimises and grows online stores on Magento and Adobe Commerce. Since 2011, 5MS has done exactly that, helping brands across York and Yorkshire drive growth, increase conversions and improve customer experience with end-to-end Magento solutions.
Choosing the right platform matters, but finding a partner you can rely on for the long term matters just as much. Some agencies put profit ahead of the relationship. We do the opposite, focusing on trust, transparency and a real commitment to your success. Learn more about the platform we specialise in, Adobe Commerce (Magento).
0Years building Magento stores
0Years combined experience
0Client retention
0Client satisfaction
Why choose 5MS as your Magento agency in York
We do more than build websites. We build strategies that drive growth, with the best possible customer experience.
Certified developers
UK based developers delivering high-quality builds and ongoing support.
Support with SLAs
Tailored support packages for any size of business, with clear response times.
Agile development
Faster delivery and continuous improvement for your Magento store.
SEO and UX focus
Search-optimised, user-friendly stores that drive traffic and conversions.
Lightning-fast speed
Performance tuned for experience, conversions and search rankings.
Long-term partners
We value trust and build lasting partnerships focused on consistent growth.
Transparent comms
No hidden fees or surprises, just clear, honest communication throughout.
Rapid turnaround
Our ticket system means quick responses and fast resolution of issues.
Future-proof code
Every line built to Magento standards, keeping your store ready for the future.
Proactive security
The latest security patches applied promptly to keep your store safe.
Full range of Magento services
A complete Magento service, end to end
Development and design
Custom themes, mobile-first design, Magento 2 builds and bespoke modules. Web design.
Support and maintenance
24/7 support with emergency fixes, upgrades and proactive monitoring. Support.
Magento SEO
Technical audits, on-page SEO and speed work so you rank and load fast. eCommerce SEO.
Hosting and security
Managed hosting, audits, patching and disaster recovery. Hosting and security.
Switching to us? Migration from your current Magento provider is guaranteed. See our Magento migration service.
We use analytics and reporting to continuously monitor your store and optimise it for conversions.
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Tailored strategies
Every business is unique, so we create bespoke Magento solutions that align with your goals.
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Industry expertise
We have delivered for businesses across fashion, electronics, home improvement, beverages and more.
More time for growthWe handle the back-end so you can focus on scaling, not maintenance.
Lower costs, higher returnsBetter performance and conversions, with clear, manageable costs.
Strong securityLatest patches applied promptly to protect your site and customer data.
Satisfied customersSeamless experiences that keep visitors engaged and drive loyalty.
Trustworthy serviceOver a decade of transparency, with your data in safe hands.
Optimised performanceFast, efficient sites that boost satisfaction and brand presence.
Local to you
Working with York and Yorkshire
We work with retailers and B2B brands across York, from the city centre and Micklegate out to Clifton, Acomb and Fulford, and right across Yorkshire including Harrogate, Selby, Malton, Tadcaster, Thirsk and Wetherby. We also support businesses throughout North Yorkshire and beyond.
Being UK based means real conversations in your timezone and a team that has built and supported Magento stores since 2011, not tickets lost to an overseas queue. Wherever you are around York, you get a Magento partner who picks up the phone.
5MS were a breath of fresh air for my business, I just wish I had found them sooner.
Julie HaywardDirector, Cavaletti Collection Ltd“
Their breadth of knowledge about digital marketing and how it can be applied to eCommerce was impressive.
Jonathan CampbellTechnical Director“
This company was one of the best we ever dealt with.
Neil ChadwickDirector, Prestige Radiators Ltd
Questions
Frequently asked questions
What does a Magento agency in York do?
A Magento agency in York builds, supports, optimises and grows online stores on Magento and Adobe Commerce. At 5MS this covers development and design, 24/7 support, SEO, hosting, security and migration, all from one UK based team, for businesses across York and Yorkshire.
How much does it cost to support and maintain a Magento 2 store?
It depends on your store's size and how much support you need, which is why our pricing is flexible. Rather than a rigid monthly fee, you pay for the hours you use, with no hidden costs, and you can scale up or down over time. For current figures, download our price guide or get in touch for a tailored quote.
Can you take over a Magento store you did not build?
Yes, this is one of the most common reasons brands come to us. We review how your store is built, arrange a smooth handover, stabilise anything at risk and put a flexible support plan in place, with migration from your current provider guaranteed.
Do you work with Magento Open Source and Adobe Commerce?
Yes. We develop and support both Magento Open Source and Adobe Commerce, including Adobe Commerce Cloud, and can advise on the right edition for your business.
How fast will my Magento store load?
We optimise for ultra-fast performance, targeting load times under two seconds, which improves both user experience and search rankings.
Is there a long contract or lock-in?
No. Support runs on flexible terms with no long lock-in, so you can scale your hours up or down as your workload and priorities change.
Do you only work with businesses in York?
No. We work with brands across York, Yorkshire and the whole of the UK, including Harrogate, Selby, Malton and Wetherby. Being UK based means support in your timezone with no offshore handoffs.
Let's build your Magento success, together
Contact 5MS today and find out how we build, optimise and support your Magento store for long-term success.
