Case Study
£118M Revenue. 14,100+ Automated Orders. One ERP Integration.
How 5MS, a UK ERP integration agency and Magento development company, transformed a global automotive franchise's ordering operations and delivered ROI from day one.
Concept
The Systems Couldn't Keep Pace With The Growth
Autosmart, the UK's largest manufacturer and distributor of professional vehicle cleaning products, runs a franchise network of 453 franchisees across the UK, Ireland, France and beyond, with a catalogue of more than 4,000 products.
When they came to us in 2021, the systems behind that network hadn't kept pace with its growth. The entire franchisee ordering process ran on Excel spreadsheets and phone calls, which meant slow fulfilment, errors, no unified platform to order through, and inventory and finance data scattered across disjointed systems.
Expanding into new markets only added pressure, with multilingual support needed across English, French, German, Dutch, Swedish and Guadeloupe. They needed a digital infrastructure that could scale as fast as the business was.
453
Franchisees in the network
4,000+
Products in the catalogue
6
Languages and locales
2021
Year they came to 5MS
What was holding them back
- Ordering run entirely on spreadsheets and phone calls
- Slow fulfilment with errors at every step
- No single platform for franchisees to order through
- Inventory and finance data split across disjointed systems
- Multilingual complexity as the business expanded abroad
The Solution
A Fully Integrated Magento & ERP Ecosystem
5MS designed and delivered a fully integrated, automated eCommerce ecosystem powered by Magento, operating as both ERP integration agency and Magento development company, and connecting every part of Autosmart's commercial operation into a single platform.
01
Custom franchise ordering portal + ERP integration
All 453 franchisees order through a custom Magento portal wired directly into Autosmart's ERP, with full accuracy and no manual processing. Spreadsheets and phone calls, gone.
02
eBay & Amazon marketplace integration
As a specialist Magento development company, 5MS connected eBay and Amazon sales channels directly into Magento and the ERP, so marketplace orders sync automatically and daily reconciliation gets dramatically simpler.
03
Dedicated B2C launch website
For a major product launch, 5MS built a dedicated B2C website that plugged straight into the wider Magento setup, giving Autosmart a professional, scalable presence for new product introductions.
04
Ongoing support, development & marketing
We didn't stop at delivery. 5MS provides ongoing Magento support, WordPress development and digital marketing so the platform keeps performing as the business grows, with a national support portal planned next.
Results
It Paid For Itself On Day One
The platform paid for itself immediately, making Autosmart more money on day one than they had spent with us. It has since automated more than 14,182 orders, removing a manual operation entirely, and now supports £118 million in revenue. All 453 franchisees operate through a single digital system that has transformed accuracy and speed, with multilingual capability built into the core and the foundation to keep scaling internationally.
£0M
Revenue supported by the platform
0+
Automated orders processed
0
Franchisees on one system
Day 0
ROI achieved from launch
Your Move
Ready To Integrate Your ERP And Automate Your Operations?
5MS is a specialist ERP integration agency and Magento development company. We help UK businesses connect their systems, automate their operations and scale with confidence.
Key Benefits
What The Magento ERP Integration Unlocked
Choosing the right ERP integration agency delivers benefits that compound over time. Here is what the integration unlocked for our automotive franchise client.
Faster, more accurate order fulfilment across all locations
Eliminated manual data entry and human error entirely
Real-time stock visibility across 453 franchise locations
Automated reconciliation of eBay and Amazon orders
Scalable platform ready for further international expansion
Multilingual capability built into the core architecture
Ongoing Magento development and continuous optimisation
Digital foundation ready for a future national support portal
Why 5MS
A UK ERP Integration & Magento Development Partner
5MS is a UK-based ERP integration agency and Magento development company with proven experience delivering complex eCommerce and systems integration for franchise businesses, B2B distributors and multi-channel retailers across the UK and internationally.
Why choose 5MS as your ERP integration agency?
- End-to-end delivery: strategy, build, ERP integration and ongoing Magento support
- Magento development company expertise built into every integration project
- eBay, Amazon and multi-marketplace integrations as standard
- Specialist experience with franchise and multi-location commerce
- Proven results, with clients seeing measurable ROI from day one
- UK-based team with international delivery capability
Questions, Answered
ERP Integration FAQs
What is ERP integration?
ERP integration is the process of connecting your eCommerce platform, marketplaces and internal systems to your ERP so orders, inventory and financial data flow automatically, with no manual re-keying. It removes spreadsheets and duplicate data entry and gives you one accurate, real-time view of the business.
What does an ERP integration agency do?
An ERP integration agency plans, builds and maintains the connections between your online store, sales channels and ERP. For Autosmart, 5MS built a custom Magento ordering portal wired into their ERP, connected eBay and Amazon, automated fulfilment, and gave 453 franchisees one accurate, real-time system to work from.
Can you integrate Magento with any ERP?
Yes. As a specialist Magento development company, we integrate Magento and Adobe Commerce with the major ERP systems used by UK and international businesses. We assess your specific ERP and existing setup first, then build the integration around how your business actually operates.
How long does a Magento ERP integration take?
It depends on the number of systems and channels and the complexity of your data. Simple integrations can go live in a few weeks; a full multi-location, multi-marketplace build like this one is a larger project. We scope it properly up front so you get a realistic timeline and no surprises.
Do you connect marketplaces like eBay and Amazon?
Yes, marketplace integration is standard. We connect eBay, Amazon and other channels directly into Magento and your ERP so orders sync automatically and daily reconciliation becomes far simpler.
Do you support the platform after launch?
Yes. We provide ongoing Magento development, support and continuous optimisation after go-live, so your platform keeps pace as you scale and expand into new markets.