ECOMMERCE SOCIAL MEDIA MARKETING
eCommerce social media marketing that turns scrolls into sales.
A UK team running your content, community and paid social across Instagram, TikTok, Facebook and Pinterest. We build the audience and turn it into revenue, with your social media management handled end to end.
CONTENT, COMMUNITY & PAID SOCIAL
eCommerce social media marketing, built to sell.
eCommerce social media marketing is how online stores build an audience and turn it into sales across platforms like Instagram, TikTok, Facebook and Pinterest. As a UK social media marketing agency, 5MS handles the strategy, content, community and paid social as one plan, so your brand grows and your store gets the sales to show for it.
More than just posting.
Anyone can post. We build a strategy that grows the right audience and moves them from follower to customer, not just likes that never convert.
Where your customers are.
With billions of people on social every day, it's where buying decisions start. We make sure your brand is part of that conversation.
WHEN TO SWITCH
5 signs your social isn't working hard enough.
If these feel familiar, your social media is costing you time without bringing in sales.
01
You post when you remember, with no real plan or consistency behind it.
02
You're getting likes but not sales, and can't connect social to revenue.
03
Creating content eats your time, and keeping up feels impossible.
04
Your follower growth has stalled, and engagement keeps drifting down.
05
You're running ads or boosting posts but not sure what's working.
Social not pulling its weight? Let's talk.
A quick call and we'll show you how to turn your social channels into a real sales driver, not just a time sink.
WHY 5MS
A social media agency that thinks like a store.
We come at social from an eCommerce angle, so it's built around sales, not vanity metrics.
Specialists, not generalists
A team that lives on these platforms and knows what makes eCommerce content actually sell.
Clear, fast communication
Regular updates and reporting that tie social activity back to growth and sales.
Your brand, done right
We protect your voice and look while keeping content fresh, on-trend and on-brand.
Only pay for what you need
Flexible, transparent retainers with no hidden fees, scaled to your goals.
WHAT WE DO
Full-service social media marketing & management.
From the strategy and content through to the daily management and paid campaigns, we run the lot.
Social strategy
A clear plan built around your brand, audience and goals, with the right platforms and content pillars.
Content creation
Scroll-stopping photo, video and reels made for each platform and built to drive action.
Social media management
Day-to-day posting, scheduling, community management and replies, fully handled for you.
Paid social ads
Targeted campaigns on Meta, TikTok and Pinterest that put your products in front of ready buyers.
Influencer & UGC
Creator partnerships and user-generated content that build trust and reach new audiences.
Analytics & reporting
Clear reporting that ties content and spend to followers, engagement and sales.
WHAT WE FOCUS ON
How we run your social.
Four habits we hold to on every account, so your social keeps growing and selling.
Tailored solutions
Content and strategy matched to your brand and audience, never copy-paste posting.
Always listening
We monitor trends, comments and messages so your brand stays responsive and relevant.
Fast response time
We jump on trends and engage your community quickly, while the moment still counts.
Ongoing optimisation
Constant testing of formats, hooks and timing to keep growth and engagement climbing.
Free social media audit. No strings.
We'll review your channels, content and paid social, and send back exactly where the growth and sales are hiding.
MORE FROM 5MS
Social is stronger with the rest.
Social builds the audience. Here's what else we run to turn that audience into repeat revenue.
eCommerce PPC
Paid search and shopping that capture demand the moment people are ready to buy.
ExploreEmail marketing
Turn the followers and buyers you win into repeat customers with email flows and campaigns.
ExploreDigital marketing
SEO, paid, email and social run together as one measurable growth strategy.
Explore
FAQ
eCommerce social media marketing, answered.
What online retailers ask us before choosing a social media marketing agency.
What does an eCommerce social media marketing agency do?
An eCommerce social media marketing agency plans and runs your presence across platforms like Instagram, TikTok, Facebook and Pinterest. That covers strategy, content creation, day-to-day management, community engagement, paid social and reporting, all aimed at growing the right audience and turning it into sales.
What's included in social media management?
Our social media management covers the day-to-day running of your channels: planning and scheduling posts, publishing, responding to comments and messages, community engagement and keeping an eye on trends. It's the hands-on work that keeps your profiles active and consistent without eating your time.
Which platforms do you manage?
The platforms that suit your brand and audience, most commonly Instagram, TikTok, Facebook and Pinterest, plus YouTube, LinkedIn and Threads where they fit. We recommend the right mix rather than spreading you thin across every channel.
How much does eCommerce social media marketing cost?
It depends on how many platforms you want covered and how much content and paid social you need. We keep pricing flexible and transparent inside a monthly retainer, with no hidden fees. Book a call and we'll scope it and give you a clear figure.
Do you create the content too?
Yes. We handle the creative as well as the strategy: photo, video, reels, graphics and copy, all made for each platform and built to stop the scroll. You don't need to supply finished content, though we're happy to work with assets you already have.
Do you run paid social ads as well as organic?
Yes. We run both, and they work best together. Organic builds your brand and community while paid social puts your products in front of new, ready-to-buy audiences on Meta, TikTok and Pinterest. We manage the whole thing under one roof.
How do you measure social media results?
With clear reporting tied to what matters: audience growth, engagement, reach and, crucially, the sales and traffic social drives to your store. You'll always know what we did, how it performed and what we're doing next, not just follower counts.
Why choose 5MS for social media marketing?
We've grown eCommerce brands since 2011, so we approach social as a sales channel, not just content. You get a certified UK team, transparent reporting, content and management handled end to end, and social that works alongside the rest of your marketing.
LET'S DRIVE SUCCESS, TOGETHER
Let's turn your followers into customers.
Book a quick, no-obligation call, or grab your free social media audit. We'll show you exactly where the growth and sales are waiting.